No responsibility was taken beyond the bare minimum, especially when children's safety and health were at stake. The fact that we slept with bedbugs and quite possibly could've brought them to several homes was of no consequence. The customer is money and personal service is nonexistent. My review of the MGM is that it's big business as usual. They offered nothing more than I'm sorry and the night was comp'd, but one room was comp'd anyway. by housekeeping, security and every other time waster they made us speak to with the outcome of putting our stuff in double plastic bags.they would DRY. Expensive luggage (Louis Vuitton) for two different people, designer pocket books, clothes, shoes.you name it on the floor and the material chairs bc the room is cramped.you enjoy the night, sleep well and wake up to a bed bug crawling past you on the bed.a CONFIRMED BED BUG, with another shed skin under the other bed's mattress. Two queen beds and a cot full of adults and kids.one four year old who had been playing on the floor.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |